Hilo was built to be used where you need it to be used. It is a web-based point of sale, and that means that it can be accessed and used anywhere that you have web browser access. That means on a laptop, on a mobile device, in a retail setting, in a traditional, in a traditional point of sale workflow. And so, what that means is, it was built with many use cases in mind for pharmacy, and that means retail use cases, bedside use cases, line busting used cases, curbside use cases, call center use cases.
Hilo was built to serve all those functions, to make pharmacy better in all those areas and all those different use cases. When I think of one example in particular, in mailout that we talk to our customers a lot about, Hilo is, it’s built for and is great in mail-out use cases for a couple of reasons: One: when you have a mailout pharmacy, you need flexibility. Sometimes you do have a front end, and you have a full point of sale, and that’s what you need. Sometimes you have a full call center staff behind you. Sometimes some of that call center staff works from home. Sometimes they work in the office in a retail setting, even in the back of a pharmacy. And, as you can imagine, there’s a lot of different workflows that you need to satisfy in those situations, and that’s where I come back to the fact that Hilo was built with those different use cases in mind.
And so, in a mail out pharmacy, if you are, if you are a call center technician that is constantly calling your patients to get the right prescription information in your patient’s head to get updated addresses, phone numbers, you also can have a mobile point of sale beside, even if you’re from working from home, you can access it via laptop. You can, regardless of where you’re working, you can send out text messages to have your patients pay for their prescriptions on their time and not on your time. There’s a host of great functionality for a lot of use cases and specifically for mail out.