Emporos announced a strategic partnership with InterLink AI to help pharmacists streamline tasks and fill more prescriptions.
By Brian Nowosielski, Associate Editor, MJH Life Sciences
Combining a point of sale (POS) system with scripClip’s lighted pharmacy will-call system, the newly announced partnership between Emporos and InterLink AI will allow pharmacists to streamline tasks, free up their time around the pharmacy, and—crucially— improve patient care with swift yet valued care and services.
“Our partnership with Emporos reinforces the vision we share: to make the pharmacy experience more efficient and safer, for the health of pharmacies and their patients everywhere,” said Dan Gordon, InterLink AI President and CEO.1 “We are thrilled to provide a solution that maximizes operational efficiency at the point of sale.”
InterLink AI is the creator of scripClip, a lighted pharmacy will-call system allowing pharmacists and technicians to identify, find, and checkout medications for patients in a matter of seconds.2 Emporos is known as “the industry’s leading pharmacy commerce system,”1 and its established POS system can be seamlessly integrated with the new scripClip lighted will call offering.
“Nearly every pharmacist will tell you that the will call area is the most chaotic place in the pharmacy. Prescriptions are placed and retrieved from racks, bins, and refrigerators; technicians juggle servicing patients and locating their prescriptions while also searching for abandoned meds to pull. It’s like the wild west,” wrote Brett Dupree, Emporos Product Manager.3
With a deep focus on saving time, the newly introduced, POS-integrated lighted will call system will allow pharmacy employees to give themselves time back to focus on other areas of their business. Since the will call area at most pharmacies can be hectic with poorly marked and unidentifiable products, the introduction of a lighted and technological will call system can cut down the time pharmacists spend trying to locate a specific patient’s medications.
InterLink AI’s scripClip system features wireless, battery-powered bags, clip-ons, and beacons to make prescription identification a breeze for pharmacists.
“When active, they light up any bag containing a given patient’s prescriptions (and optionally emit a chirping noise), whether stored on racks, in bins, refrigerators, or other unique locations. The Emporos and scripClip lighted will call system also has added functionality when bagging, alerting staff if the wrong patient’s medications are accidentally scanned into a bag belonging to a different patient. Ultimately, a POS-integrated lighted will call system is designed to address several key pain points for pharmacies,” continued Dupree.3
According to InterLink AI’s news release announcing its partnership with Emporos, the technological integration will offer a slew of benefits for participating pharmacies. These benefits include true integration and consolidation, saving time on searches and retrievals, reduced medication errors, saving time on returns, cost-savings and greater return on investments, improved patient care, and a better work environment and staff retention in part due to saving pharmacists and their employees’ time.1
Furthermore, the integration of these systems will not only save time for pharmacists and their daily, time-consuming tasks, but it will also save time for patients and ensure their safety and security.
“In a world where 74% of people abandon a physical line before it’s their turn and pharmacies rank second among places Americans spend the most time waiting, pharmacies of all kinds greatly benefit from lighted will-call,” said Eric Kristensen, CEO of Emporos.1 “We shorten wait times in large hospitals, long-term care, community, chain, and grocery store pharmacies by speeding up time-to-find prescriptions. These efficiencies lead to thousands of dollars saved every year, not to mention a boost in employee and patient satisfaction. But, most importantly, the Emporos lighted will call solution with scripClip provides the highest level of patient safety by ensuring the right medications are dispensed to the right patients.”
With the adoption of Emporos’ lighted, POS-integrated will-call system, pharmacy owners can assist their staff and patients by introducing organization to the will call area of their pharmacy. Not only does it address several known challenges leading to pharmacist burnout in today’s pharmacy workforce, but it brings order to the chaos that can be medication retrieval.
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References:
- Emporos and InterLink AI partner, develop only POS-integrated lighted will-call solution. News release. InterLink AI. July 17, 2024. https://interlinkai.com/2024/07/emporos-and-interlink-ai-partner-develop-only-pos-integrated-lighted-will-call-solution/
- Lighted will call. Emporos. https://www.emporos.net/product/lighted-will-call/
- Dupree B. Bringing order to chaos: how a POS-integrated lighted will call system transforms pharmacy operations. Emporos. July 10, 2024. https://www.emporos.net/bringing-order-to-will-call-with-lighted-will-call/